Terms & Conditions:
Occupancy: All rates are based on double occupancy. A single occupancy surcharge of $49 applies to rooms with one guest.
Taxes: Overnight stays are subject to an 8.8% sales & bed tax as required by NYS. 15% resort fee is added to maintain the resort facilities and amenities, This nominal fee is added to provide for services and facilities most resorts and hotels provide for an additional charge. The resort fee is not a gratuity. No portion of the resort fee is distributed to staff.
Deposit & Cancellation Policy:
For reservations made more than 60 days prior to arrival, all payments will be fully refunded if cancelled within 30 days of the initial reservation is booked. After 30 days, any monies applied to the reservation will be offered a one-time full credit, good for one (1) year from the date of cancellation. All monies will be forfeited if not cancelled 24 hours prior to arrival.
For reservations made within 60 days or less of the arrival date, cancellations are offered a one-time full credit, good for one (1) year from the date of cancellation. Any monies will be forfeited if not cancelled 24 hours prior to arrival. All additional payments beyond the initial deposit are not subject to a refund.
For reservations that are created within 7 days of arrival, 50% of the initial deposit will be credited for a stay within one year and the balance will be forfeited. Any cancellations made within 24 hours of the date of arrival, no refunds.
Retail deposits are 30% of the reservation. Minimum deposit is $200.
Day passes are to be paid in full at the time of the reservation and are subject to the same cancellation policies as stated above.
Horseback Riding: One free ride per person per stay up to 3 nights. 4-6 nights receives 2 free rides per person. Trail Rides for ages 9 and over. One Pony Ride per stay for 8 and under. Rides are transferrable within-your reservation. Ride tickets expire in one year.
Pet Policy: With the exception of Service Dogs that performs a specific task, Pine Ridge does not permit dogs or other pets as guests of the hotel. This policy serves to maintain the quality of our accommodations for all of our guests following extensive renovations. Emotional support dogs are not permitted. Reservations must be notified at the time of the reservation if you have a service dog. All paperwork, including vaccinations, must be submitted a minimum of 14 days prior to arrival.
Alcohol: To preserve our family-friendly atmosphere, no outside alcoholic beverages are permitted on Pine Ridge property.
Room Damages: Guests are responsible for any damages done to the rooms.
Smoking: Per NYS Clean Indoor Air Act, no smoking is permitted anywhere indoors at Pine Ridge Dude Ranch. A $250 deep cleaning fee will be charged if smoking has occurred in your guest room in order to restore the room to its original smoke-free condition. For the comfort of all guests, please refrain from smoking within 50ft of an entrance. Dispose butts in supplied cans.
Miscellaneous: Rates subject to availability and can change without notice.