Terms & conditions:
Occupancy: All rates are based on double occupancy. A single occupancy surcharge of $49 applies to rooms with one guest.
Taxes: Overnight stays are subject to an 8.8% sales & bed tax as required by NYS. 10% resort fee is added to maintain the resort facilities and amenities. This nominal fee is added to provide for services and facilities most resorts and hotels provide for an additional charge. The resort fee is not a gratuity. No portion of the resort fee is distributed to staff.
Deposit & Cancellation Policy: Deposits will be fully refunded if cancelled within 30 days of the initial reservation. After 30 days, any monies applied to the reservation will be offered a one-time full credit, good for one (1) year from the date of cancellation. Any monies will be forfeited if not cancelled 24 hours prior to arrival. For reservations created within 30 days of the arrival date, cancellations are offered a one-time full credit, good for one (1) year from the date of cancellation. Any monies will be forfeited if not cancelled 24 hours prior to arrival. For reservations that are created within 7 days of arrival, 50% of the deposit will be credited for a stay within one year and the balance will be forfeited. Any cancellations within 24 hours, no refunds.
Deposits: Retail deposits are 30 % of the reservation. Minimum deposit is $200.
Day passes pay in full at the time of the reservation.
*Special terms apply to group cancellations – please refer to your group contract for group terms
*COVID-19 Risk Free Deposit: For new reservations made after 4/1/2020 and through a limited time, reservations require only $200 deposit. If you need to reschedule or cancel for any reason, deposits will be credited for 18 months from the date of cancelation.
Horseback Riding: One free ride per person per stay up to 3 nights. 4-6 nights receives 2 free rides per person. Trail Rides for ages 9 and over. Junior Wrangler Lesson for ages 7-8. For ages 6 and under, one free pony ride PER DAY. Rides are transferrable within-your reservation. Ride tickets expire in one year.
Pet Policy: With the exception of Service Dogs that performs a specific task, Pine Ridge does not permit dogs or other pets as guests of the hotel. This policy serves to maintain the quality of our accommodations for all of our guests following extensive renovations. Emotional support dogs are not permitted. Reservations must be notified at the time of the reservation if you have a service dog. All paperwork, including vaccinations, must be submitted a minimum of 14 days prior to arrival.
Alcohol: To preserve our family-friendly atmosphere, no outside alcoholic beverages are permitted on Pine Ridge property.
Room Damages: Guests are responsible for any damages done to the rooms.
Smoking: Per NYS Clean Indoor Air Act, no smoking is permitted anywhere indoors at Pine Ridge Dude Ranch. A $250 deep cleaning fee will be charged if smoking has occurred in your guest room in order to restore the room to its original smoke-free condition. For the comfort of all guests, please refrain from smoking within 50ft of an entrance. Dispose butts in supplied cans.
Miscellaneous: Rates subject to availability and can change without notice.