Frequently Asked Questions

What time can we arrive at Pine Ridge?

Arrival is anytime after 2:00 p.m. Your room might not be ready until between 2:00 p.m. and 4:00 p.m., as check out from the rooms is at 11:00 a.m. If you do arrive early, we welcome you to enjoy the facilities while you are waiting and suggest packing a separate bag with your bathing suits to make it more convenient. A changing room can be provided. Your first scheduled meal is dinner, but you are welcome to purchase lunch at the Chuckwagon Grill. 

How are meals served?

You are automatically assigned a table in our Round-Up Corral restaurant, but should see our Maitre D’ after 4:00 p.m. for any special dining needs. Breakfast, Lunch and Dinner is served in the main dining room.  Wednesdays and Saturdays, enjoy our barbecue  on the Lawn. (Served seasonally.) 

How does the horseback riding work?

Depending on which package you purchase, trail rides may be included.  For our guests who choose to purchase horseback trail rides, ride tickets will be issued at our front desk. You must have ride tickets to reserve your rides times. Sign-ups are each evening. Your first ride is generally on the day after your arrival, but if you wish to ride on your check-in day, we will be happy to check on availability. Horseback ride tickets may be purchased at the front desk. Remember to check out our full riding program with our new specialty rides and hands-on experiences.

What should I wear to go horseback riding?

Jeans (shorts are not recommended). Boots or hiking shoes. Sneakers are permitted, but not recommended. No sandals or open toe shoes. We provide helmets, but if you have your own horseback riding helmet please feel free to bring it.

What activities are there in the evening?

Each night we offer different activities and entertainment.  We have old favorites such as family shows (magicians, jugglers, DJs, etc.) along with new favorites such as feeding the herd carrots.  We have campfires and marshmallow roasting every night!. 

Do I have to bring my own pool towels?

Bring your own fishing pole and bait!These items are available for purchase in the gift shop.

What else should I bring?

Pool towels are provided. Sunblock and shallow-end swimmies can be purchased in our gift shop.

What is all-inclusive?

Our ranch is an all-inclusive style facility. Included in all overnight packages are meals, accommodations, facilities, activities and entertainment. Our regular rates include one trail ride per person per stay (minimum age is 9 years old) or one free pony ride per stay (8 & under). *Alcoholic beverages, soft drinks, Starbucks coffee, the gift shop, snack bar, and additional horseback riding is available for additional cost.

Should I tip?

Gratuities are not included in your rate. We strive to provide a higher standard of service. If you were happy with our staff, gratuities are a nice way of saying “Thank you!”.

What if I would like to extend my stay?

Just check with the front desk and we will be happy to offer the best available package for the extra nights.Let us know as soon as possible so that we may extend the stay in the same room.

More questions?

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